[apus_title_heading title=”Frequently Asked Questions” font_color=”#000000″]

Account Questions

How do I list my Business?

Please follow the “List my Business” link and fill out the business form. We would process this for you and inform you once your business is live. This would normally take 5 working days if you want a fast track listing please contact customer service.

I’m having troubles listing my business

Please sign in to your business account and follow the steps to editing your profile, if you are still having issues please contact customer service for some advice.

How do I edit or update my account?

Please sign in to your business account and follow the steps to editing your profile, if you are still having issues please contact customer service for some advice.

The service I offer is not listed on the website?

Please contact customer service and we would add this service for you.

I got a negative review on my page how do I remove it or edit it?

No any comment or review left on the site cannot be removed unless they are offense or does not meet our Access my beauty policy. We offer consulting services where we help the client with negative feedback.

I want to remove my business from this site.

You can downgrade your subscription however you can’t remove your business from the site. The information on this site is based on public knowledge and the information from our customers are protected by freedom of speech.

Business Questions

What is the difference between a salon or a freelancer?

Salon
A salon is a store with an address that offers multiple services and product and has over one or more people working there.

Freelancer
A freelancer or freelance worker is a term commonly used for a person who is self-employed and is not necessarily committed to a particular employer long-term. They mainly work from home or can be mobile to any location.

Do you offer discounts

Yes, some of our clients might offer discounts, please register to our new letters for the monthly discount.

Subscriptions

Can I upgrade or downgrade my subscription

Yes, this can be done anytime, this can be done via your profile, any help please contact customer service.

How do I cancel my subscription?

Please send an email to customer service explaining why and when you would like to cancel your subscription and this will be processed for you. All cancellation has to be done by writing or email so we have a record.

My card details changed, how do I update my account?

Please contact our customer service team and they will amend your payment details for you. This may take up to 48 hours to update

How do I pay?

We accept card and PayPal payment.

Other

How can I work for Access My Beauty?

Please visit the career page on the website


My question isn’t here

Please contact customer service